Frequently Asked questions

How do I schedule for a ride to my doctor's appointment?

Up to a month before the appointment and no later than two to three business days, call us at 904.246.1477 to schedule a ride. Date and time of ride are subject to availability, and must be confirmed by Dial-a-Ride staff.

Will you come to my residence to pick me up?

Yes. If you live within our Beaches service area, we will pick you up at and take you back to your residence.

Does it cost anything for me to ride?

A $5 donation is requested per trip but no rider is turned away. We rely on donations from individuals and sponsors to offset transportation costs.

Can you transport wheelchairs?

Yes. Our bus has a wheelchair lift. Please let us know when you call to make an appointment.

Where can I request a ride to?

Dial-a-Ride provides personal, door-to-door transportation to doctor or medical appointments, beauty parlor or barber shop, bank, pharmacy, library, grocery store, post office or social groups.

What is your service area?

Generally, Mayport to Ponte Vedra Beach and East of the intercostal. Call 904.246.1477 to see if we can serve you.